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Boil Water Advisory for Hay River, Katl'odeeche First Nation, Enterprise and Kakisa 5/13/2020

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H.H. Williams Memorial Hospital - Office Move Announcement 5/22/2020
H.H. Williams Memorial Hospital Program Relocation
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Seeking Nominations for NWT Regional Wellness Councils 5/28/2020
 Are you interested in Health and Social Services in your community?
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H. H. Williams Memorial Hospital - Program Relocation 6/4/2020

 Public Health & Environmental Health Office now operating from main floor

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H.H. Williams Memorial Hospital - Program Relocation COMPLETE 6/9/2020

 All programs including Homecare now operating from main floor. 

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Boil Water Advisory for Hay River, Katl'odeeche First Nation, Enterprise and Kakisa 6/19/2020

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Public Administrator AGM July 2nd 2020 6/29/2020

 

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Boil Water Advisory LIFTED - July 6, 2020 7/7/2020

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HRRHC - Main Entrance Opening August 4, 2020 7/28/2020

 

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Boil Water Advisory for Hay River, Katl'odeeche First Nation, Enterprise and Kakisa 9/2/2020

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Hay River Flu Clinic - Oct. 26 - Nov. 6, 2020 10/5/2020

 Public Health will be hosting a 2 week flu clinic from October 26th - November 6th. Call 874-8400 to book your appointment

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Paid Family Caregiver Pilot Program for Hay River and Enterprise 11/27/2020

Are you an Elder, Senior, or Person with Disabilities? Could you use extra help around your home and community?

 
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HRHSSA Holiday Hours 12/11/2020

 

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COVID-19 VACCINE UPDATE / MISE À JOUR SUR LE VACCIN CONTRE LA COVID-19 2/23/2021

 

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Addictions Recovery Survey 2/25/2021

 

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Isolation and Vaccination Information for Returning NWT Students 4/15/2021

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Public Service Announcement - June 21st Incident at H.H. Williams 6/24/2021

 

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Archived
Important Notice for Evacuees of the Mackenzie Highrise Fire 3/18/2019

 NWT Rental Office

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Medical Clinic Reduced Hours - May 2019 5/1/2019

 Please be advised of the reduced hours of service at the HRHSSA Medical Clinic.

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Prescription Refills - Community Update 4/26/2019

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Update to the Physician Shortage Situation 5/1/2019

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Prescription Clinic - May 18th 5/2/2019

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Birth Story Sharing Evening - June 10th, 2019 6/6/2019

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Prescription Clinic - June 29, 2019 6/14/2019

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Environment Canada Special Air Quality Statement - June 17, 2019 6/17/2019

Environment Canada has issued a special air quality statement for the Hay River & Enterprise areas:  https://weather.gc.ca/warnings/report_e.html?nt18#206138441186597214201906170501wo2181cwnt&

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Community Practitioners Update Memo 6/18/2019

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Public Health Notice - Wildfire Smoke 6/19/2019

The OCPHO issued a public health advisory to warn communities around Great Slave Lake of worsening smoke conditions. Please click here for the advisory. 

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June 24-28 Medical Clinic Update 6/20/2019

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Public Health Notice - Wildfire Smoke - Rescinded 6/24/2019

The OCPHO has rescinded the Public Health Advisory due to Wildfire Smoke for the region. Please 

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July 2-5 Medical Clinic Update 6/28/2019

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July 8-19 Medical Clinic Update 7/5/2019

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July 15-19, 2019 - Clinic Update 7/12/2019

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Environment Canada Heat Warning 7/17/2019

Environment Canada has issued a Heat Warning Alert for Hay River, Enterprise, Kakisa, Fort Smith, Jean-Marie River, Fort Simpson and Fort Providence.

Please click here for more information regarding Heat Warnings.

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Birth Story Sharing Evening - July 23rd 7/18/2019

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Clinic Update - July 21st 7/19/2019

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HRHSSA Strategic Plan 2019-2022 7/19/2019

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HRHSSA Annual Report 2018-2019 7/19/2019

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Prescription Clinic - July 27th 7/23/2019

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August 26-30, 2019 - Clinic Update 8/23/2019

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Craving Change Workshop - POSTPONED 9/16/2019

Craving Change: A how-to workshop for changing your relationship with food

Postponed - will be reschedule

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Birth Story Sharing Evening - October 28th 9/16/2019

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Community Practitioners Update - October 3rd 10/3/2019

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Public Administrator Meeting - November 6th 11/1/2019

Public Administrator Meeting - November 6th 5:00 PM

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Public Forum - November 7th 11/1/2019

 Public Forum - November 7th 12:00 PM

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Medical Clinic - November 4th- 8th 11/4/2019

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CEO issues a News Release on our new management structure 11/6/2019

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Announcement - South Area Medical Director 11/18/2019

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Prescription Refill Clinic - November 23 11/19/2019

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December Highlight: HRHSSA Healthy Family Program 12/5/2019

Click here for more detail about an excellent program here at the Hay River Health and Social Services Authority.

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Medical Clinic Holidays Hours 12/11/2019

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Prescription Refill Clinic - January 18 1/15/2020

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Hay River Inter-Agency Committee: Recovery Talk 1/20/2020

Hay River Inter-Agency Committee Presents: Recovery Talk
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Advisory: Pertussis Outbreak in Yellowknife and Tlicho region 1/21/2020

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Prescription Refill Clinic - January 25 1/23/2020

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Birth Story Sharing Evening - February 11th 2/6/2020

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Public Notice - H.H. Williams voicemail technical difficulties 2/25/2020

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WSCC Safety Bulletin: Viruses and Colds at the Workplace 3/5/2020

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Prescription Refill Clinic - March 21 3/19/2020

Prescription Refill Clinic - March 21. Click read more for further information.

Please note, all clients accessing the Hay River Regional Health Centre will be screened upon arrival at the main entrance....

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Hay River Health and Social Services Authority Directory

 

Main/Information Desk 874-8000

Ambulance 874-9333

Administration 874-8140

Community Support Beds (inpattient beds) 874-8001

Diabetes Program 874-8000

Diagnostic Imaging 874-8300

Mammography 874-8305

Dialysis Unit 874-8035

Emergency Department 874-8050

Finance Office 874-8333 

Laboratory 874-8300

Medical Clinic 874-8100

Health Records 874-8155

Human Resources Office 874-8342

Materials Management 874-8180

Midwifery Clinic 874-8041

Quality & Risk Management 874-8150

Rehabilitation Department 874-8300

Specialist Clinic 874-8100

 

 

Services located at H.H. Williams Memorial Hospital

 

Community Health Services 874-8400

Environmental Health Officer 874-3080

Home Care Services 874-8400

Social Services 874-8430

Supportive Living Services 874-3003  

Woodland Manor 874-8350

Announcements
Breach of Personal Health Information under the Health Information Act (HIA) - Wednesday, June 30, 2021

This notification is to inform members of the community of an incident that occurred on June 20, 2021 that has resulted in the unauthorized disclosure of personal health information from the H.H. Williams Memorial Hospital.

The Hay River Health & Social Services Authority (HRHSSA) considers the protection of personal health information to be of critical importance to the provision of health and social services to our clients, and takes this incident very seriously.  As required under the Northwest Territories Health Information Act (HIA), HRHSSA has reported this incident to the NWT Information and Privacy Commissioner (IPC).

On behalf of the HRHSSA, we want to extend our sincerest apologies for this incident. Should you have any questions in respect to this matter or if you are concerned that your personal health information may have been impacted, please contact our Quality & Risk Manager:

Glen McPhee, Quality and Risk Manager

Hay River Health and Social Services Authority

(867) 874-8150

HRHSSA_QualityRisk@gov.nt.ca

 

Should you have concerns you may write to the Commissioner at the address below. Please include a copy of this letter as a reference.


Office of the Information and Privacy Commissioner for NT/NU (IPC)

P.O. Box 382 Yellowknife, NT X1A 2N3

(867) 669-9076 or toll free 1-888-521-7088

admin@atipp-nt.ca

 

For a copy of the HIA or more information about your health policy rights, please contact the Chief Health Privacy Officer at:


Chief Health Privacy Officer

Department of Health and Social Services Health Privacy Office

P.O. Box 1320, Yellowknife, NT, X1A 2L9

Telephone (867) 767-9052

hia@gov.nt.ca

 
Objet : Violation de renseignements personnels sur la santé en vertu de la Loi sur les renseignement - Wednesday, June 30, 2021

La présente vise à informer les membres de la collectivité d’un incident survenu le 20 juin 2021 qui a entraîné la divulgation non autorisée de renseignements personnels sur la santé provenant de l’hôpital H. H. Williams Memorial.

L’Administration des services de santé et des services sociaux de Hay River (ASSSSHR) considère que la protection des renseignements personnels sur la santé est d’une importance capitale pour la prestation de services de santé et de services sociaux à ses clients, et prend cet incident très au sérieux. Comme l’exige la Loi sur les renseignements sur la santé des Territoires du Nord-Ouest, l’ASSSSHR a signalé cet incident au commissaire à l’information et à la protection de la vie privée des TNO.

Au nom de l’ASSSSHR, nous tenons à vous présenter nos plus sincères excuses pour cet incident. Si vous avez des questions à ce sujet ou si vous craignez que vos renseignements personnels sur la santé aient été touchés, veuillez communiquer avec notre gestionnaire de la qualité et des risques :

Glen McPhee, gestionnaire de la qualité et des risques

Administration des services de santé et des services sociaux de Hay River

867-874-8150

HRHSSA_QualityRisk@gov.nt.ca

 

Si vous avez des préoccupations, vous pouvez écrire au commissaire à l’adresse ci-dessous. Veuillez inclure une copie de cette lettre à titre de référence.

 

Commissariat à l’information et à la protection de la vie privée (TNO et Nunavut) C. P. 382 Yellowknife NT  X1A 2N3

Tél. : 867-669-0976 ou 1-888-521-7088 (sans frais)

Courriel : admin@atipp-nt.ca

Pour obtenir une copie du texte de loi ou pour de plus amples renseignements sur vos droits en matière de protection des renseignements médicaux, communiquez avec l’administratrice en chef de la protection des renseignements médicaux à l’adresse suivante :

Administratrice en chef de la protection des renseignements médicaux

Bureau de la protection des renseignements médicaux du ministère de la Santé et des Services sociaux

C. P. 1320, Yellowknife NT  X1A 2L9

Tél. : 867-767-9052

Courriel : hia@gov.nt.ca

 
Message d’intérêt public – Incident du 21 juin à l’Hôpital H. H. Williams Memorial - Thursday, June 24, 2021

Hay River, le 24 juin 2021 – L’Administration des services de santé et des services sociaux de Hay River (ASSSSHR) souhaite informer les membres de la collectivité que durant les premières heures du matin le lundi 21 juin, une deuxième entrée par effraction a eu lieu à l’Hôpital H. H. Williams Memorial. L’incident a été constaté par un membre du personnel plus tard dans la journée et a été signalé au détachement de la GRC de Hay River. L’enquête préliminaire a révélé que l’auteur du crime pourrait avoir accédé à des renseignements sur les clients. De plus, un véhicule de l’ASSSSHR a disparu des lieux.

Nous ne pourrons commenter ces deux incidents avant la fin des deux enquêtes menées par la GRC. Nous continuerons de collaborer étroitement avec la GRC et le ministère de la Santé et des Services sociaux. Les procédures prévues dans la Loi sur les renseignements sur la santé sont en cours. Le Commissariat à l’information et à la protection de la vie privée a également été averti de l’incident.

« Je tiens à rassurer la collectivité que nous prenons ces incidents très au sérieux. Nous communiquerons directement avec les clients touchés par cet incident. Nous demeurons déterminés à protéger les renseignements de nos clients, et nous collaborons étroitement avec la GRC afin de mener une enquête approfondie sur ces incidents. Nous prenons des mesures immédiates afin de protéger les renseignements sur nos clients. »

- Erin Griffiths, chef de la direction, Administration des services de santé et des services sociaux de Hay River 

 
Public Service Announcement: June 21 Incident at H.H. Williams Memorial Hospital - Thursday, June 24, 2021

HAY RIVER (June 24, 2021) – The Hay River Health and Social Services Authority (HRHSSA) would like to inform community members that during the early morning hours of Monday, June 21st, a second break and enter occurred at H.H. Williams Memorial Hospital. The incident was discovered by a staff member later in the day and was reported to the local Hay River RCMP detachment. Preliminary investigation has shown that client information may have been accessed. In addition, an HRHSSA vehicle is missing from the property.

 

Until both RCMP investigations are concluded, we are unable to comment further. We will continue to work closely with the RCMP and the Department of Health and Social Services.  Procedures under the Health Information Act are currently underway. The Office of the Information and Privacy Commissioner has also been notified of the incident. 

 “I want to reassure the community that we are taking these incidents very seriously. We will be directly contacting all of our clients who may have been impacted by this incident. We remain committed to protecting client information, and we are working closely with the RCMP to thoroughly investigate these incidents and we are taking immediate action to safeguard our clients’ information.”  

- Erin Griffiths, Chief Executive Officer, Hay River Health and Social Services Authority

 
Finish Strong NWT! - Tuesday, March 02, 2021

 Finish Strong NWT! campaign video

 
NWT HSS Authorities Pandemic Response Plan - Friday, September 04, 2020
Summary of NWT HSS Authorities Pandemic Response Plan - Friday, September 04, 2020
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La version française sera disponible bientôt. Si vous voulez ces informations en français, contactez-nous: 867-874-8000 | Other languages (pdf)

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